Privacy Policy
Privacy Policy for Lucky Foods
Effective Date: 8th August, 2024
At Lucky Foods, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect the data you provide while using our website and services.
1. Information We Collect
We collect the following types of information to provide a better experience to our users:
- Personal Information: When you register on our website, place an order, or subscribe to our services, we may collect personal information such as your name, email address, contact number, delivery address, and payment details.
- Non-Personal Information: We may collect non-personal data such as browser type, device information, IP address, and website usage statistics through cookies and other tracking technologies.
2. How We Use Your Information
The information collected from you is used to:
- Process and fulfill your orders, including delivery and customer service.
- Improve our website, products, and services by understanding user preferences.
- Communicate with you regarding offers, promotions, and updates, only with your consent.
- Ensure the security of transactions and prevent fraud.
- Comply with legal obligations.
3. Sharing Your Information
We value your privacy and will not share or sell your personal information with third parties, except in the following situations:
- Service Providers: We may share your information with trusted third parties who assist in delivering our services, such as payment processors, logistics partners, or marketing platforms.
- Legal Compliance: We may disclose your information when required by law or in response to legal processes, such as court orders or regulatory investigations.
4. Data Protection
We take the security of your personal information seriously. Lucky Foods implements industry-standard security measures, such as encryption and secure servers, to protect your data from unauthorized access, disclosure, alteration, or destruction.
5. Cookies and Tracking
We use cookies and similar technologies to improve your experience on our website. These small files help us remember your preferences, track your website activity and tailor advertisements. You can control the use of cookies through your browser settings, but disabling cookies may affect your user experience.
6. Third-Party Links
Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of those third-party sites before providing any personal information.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information from our records.
- Opt-out of marketing communications at any time.
- Request information about how your data is being used.
To exercise any of these rights, you may contact us at cs@luckyfoods.com.pk.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at: cs@luckyfoods.com.pk
Lucky Foods
Email: cs@luckyfoods.com.pk
Phone: +923018234677 | +923097867865
Address: 7-A, A. Aziz Hashim Tabba St, Mohammad Ali Society Corporative Housing Society, Karachi, Pakistan.
